Write to us Tell us in your own words.
Fill in the gaps as if you were writing us an email. We only need your name, your email and what you need; the rest, if you like.
After you write What happens when you write to us.
No automated replies and no forms that nobody answers. This is what happens, and in this order.
- Today
We read it.
Someone from the team reads it, all of it and calmly. If something is missing for us to understand it, we ask you.
- Within 48 business hours
We reply.
With what we see, where we would start and what we would need to know. And if we are not what you need, we tell you that too.
- If it fits
We talk.
A first conversation, by video call or phone, with no commitment. Then a written proposal, clear and with no small print.
If you write to us now, we will reply at the latest within 48 business hours.
Not sure yet what to ask us for? Start with the free diagnosis or first take a look at everything we do.
Other ways to talk If you prefer, directly.
- Emailhola@bigplumdigital.comIf you write to us in Danish, also hej@bigplumdigital.com
- Phone · Spain+34 638 47 57 70Also on WhatsApp · Monday to Friday
- Phone · Denmark+45 71 61 01 65Also on WhatsApp and SMS · Monday to Friday
- LanguagesSpanish, English and Danish
Klarup, Denmark
Head office · Lodsholmvej 36, 9270 Klarup
--:-- now
2,500 km and the same time
Málaga, Spain
Office · Calle Juan de Ortega 1
--:-- now
Before you write What people usually ask us.
And if your question isn't here, ask it in your letter.
How long do you take to reply?
At the latest, 48 business hours: Monday to Friday, on Spanish and Danish time, which is the same. If you write on a Friday night, we reply by Tuesday at the latest.
Do I need to know already what I need?
No. Tell us what is happening and what you would like to achieve; sorting it out is part of our job. If you'd rather start with something specific, the free diagnosis is a good first step.
How much does it cost to work with you?
It depends on what is needed, which is why we don't publish prices. After the first conversation we send you a written proposal, with the scope and the price clear before we start.
Do you work with companies from any country?
Yes. We work remotely with businesses from any country. You can write to us in Spanish, English or Danish.
What language can we speak?
Spanish, English or Danish. If you write in Danish, you can also use hej@bigplumdigital.com.
What do you do with the details I send you?
We only use them to assess your request and reply to you. We do not share them with third parties for commercial purposes. It's all in our privacy policy.
